Transforming Lives, Building Independence
Empowering Individuals
Through Tailored Care
Our mission is to enhance the quality of life for the people we support, focusing on their unique needs and goals.Our approach adapts to the evolving needs of participants, helping them build daily living skills, problem-solving abilities, and social connections. By fostering independence and inclusion, we create pathways for participants to take control of their lives and achieve their aspirations.
- Fostering independence and confidence in daily life.
- Delivering tailored care that evolves with participants’ needs.
- Promoting meaningful social connections and community participation.
- Supporting participants to achieve personal goals and improve quality of life.
- Providing compassionate, professional care that values dignity and inclusion.
Transforming Lives, Building Independence
GC Professional Support Services empowers adults with traumatic and acquired brain injuries (TBI/ABI) to regain independence and improve their quality of life. Through person-centred care, we help participants build confidence, achieve personal goals, and thrive in an inclusive and supportive environment.
What they say about us
GC Professional Support Services
Out of 5 stars
Overall rating out of 6 Google reviews
I’ve worked with many care providers, and GC Professional Support Services genuinely stands out. From the moment you connect with them, you can feel the heart behind everything they do. This company was founded on the belief that care should be given as if it were for their own family or friends and they absolutely deliver on that. What truly sets them apart is how much they genuinely care. From their professionalism and integrity to their warmth, care, and attention to detail, they consistently go above and beyond to ensure every person they support feels valued, respected, and truly looked after. Their communication also deserves a special mention. You won’t find a provider more committed to ensuring everyone is informed, supported, and heard. Whether it’s participants or nominees, they go out of their way to make sure communication is clear, respectful, and tailored to what works best for everyone involved. If you’re looking for a provider you can trust to care for your loved ones, GC Professional Support Services is an exceptional choice. They’re the kind of people who care as much as you do.
The team at GC Professional Support Services have gone above and beyond for our family. The level of care and support has truly exceeded the past experiences our family member has had. GCPSS take the time to truly understand the needs of the participant and carefully build relationships through trust and effective communication. The team work with their participants and their families to ensure they are receiving the utmost care and support that is individually tailored to their needs. GC Professional Support Services have instilled in us an unwavering sense of reliability in the care of our loved one. We can not recommend them enough.
Melissa and Team have been supporting my son and our family for 4 years now with a range of services tailored to his evolving needs.
We as a family have been with Melissa for over a year now.. We are very very happy with the service we get.. nothing is ever a problem. 😊
Very professional organisation, staff very conscientious and always have what’s best for the participant in the forefront. F there are any issues/concerns they are addressed in a timely manner, not put in the to hard basket & forgotten about. I would highly recommend as a service provider
Gf professional support is a pleasure dealing with. The professional and caring services they provide are above and beyond 1st class.
Programs With a Difference
Empowering Health & Well-being Through Personalised Support GC Professional Support Services creates unique programs that enhance independence, inclusion, and overall well-being. With a focus on person-centred care and continuity of support, these programs empower participants to achieve their goals in a supportive and engaging environment.
Holistic Health & Fitness Support
A qualified personal trainer provides daily support, integrating fitness and well-being into care plans to enhance mobility, independence, and confidence.
Quarterly Community Fishing Trips
Fully funded fishing trips offer participants a chance to engage with their community, build social connections, and experience the therapeutic benefits of nature.
Our NDIS Services
In-Home Care
Our In-Home Care service empowers participants to maintain their independence within the comfort of their homes. Tailored to individual needs, we assist with daily tasks such as meal preparation, cleaning, medication management, and personal care. Our compassionate team prioritises safety, comfort, and peace of mind, ensuring participants feel valued and supported. By providing high-quality, person-centred care, we aim to promote a sense of dignity and confidence, enabling participants to thrive in their familiar surroundings. Families can also benefit from the reassurance that their loved ones are receiving exceptional care designed to enhance their quality of life.
Community Access
Our Community Access service enables participants to engage meaningfully with their local community, building relationships and exploring personal interests. Whether attending social events, joining clubs, or participating in recreational or educational activities, these experiences promote confidence, reduce isolation, and foster a sense of belonging. Our dedicated team ensures participants feel safe and supported while navigating new opportunities. By creating pathways to connection and engagement, we help participants enjoy a fulfilling and inclusive lifestyle tailored to their unique goals and preferences.
Personal Care
Our Personal Care service provides compassionate support for daily self-care tasks. We assist with personal hygiene, grooming, dressing, and other essential activities, ensuring participants maintain dignity, independence, and confidence. Our trained staff create a respectful and supportive environment that prioritises comfort, safety, and well-being. By tailoring our services to each individual, we foster a sense of autonomy and help participants build their self-esteem. This care extends beyond physical support to include emotional and social encouragement, empowering participants to live their best lives.
Transport
Our Transport service offers reliable and safe travel solutions that keep participants connected to their communities. From attending medical appointments and social events to completing personal errands, our trained drivers ensure a comfortable and timely experience tailored to individual needs. We aim to reduce isolation and foster independence, enabling participants to engage fully in their daily lives. This service helps individuals access opportunities and maintain their routines with ease and confidence, creating a sense of freedom and mobility.
Meal Preparation
Our Meal Preparation service supports participants in maintaining a healthy, balanced diet tailored to their preferences and dietary needs. From meal planning and grocery shopping to cooking, our trained staff provide comprehensive assistance to ensure every meal is nutritious and enjoyable. Prepared in the comfort of participants’ homes, these meals promote overall well-being and encourage healthier lifestyles. We aim to empower individuals to take an active role in their nutrition while relieving the stress of daily meal management.
Group Programs
Our Group Programs provide participants with opportunities to connect with others in a supportive environment. These social, recreational, and educational activities are designed to build skills, confidence, and relationships. By focusing on teamwork and personal growth, participants can explore interests such as art, fitness, and life skills, tailored to their unique abilities and goals. This inclusive approach fosters a sense of belonging and encourages individuals to form meaningful connections while enjoying shared experiences.
STA / Respite
Our STA/Respite Program offers participants a safe and supportive environment for temporary stays. Designed to provide a change of scenery and engaging activities, this service helps participants build social connections and enjoy meaningful experiences. For caregivers, it offers essential respite, allowing them to focus on their well-being. By tailoring our approach to individual needs, we ensure that both participants and their caregivers feel valued, supported, and empowered throughout the process.
Brain Injury Cognition
Our Brain Injury Cognition service is dedicated to supporting individuals with traumatic and acquired brain injuries (TBI/ABI). Through tailored activities and personalised care, participants can improve cognitive abilities, enhance daily living skills, and build meaningful connections. We provide a supportive environment that promotes independence, problem-solving, and a higher quality of life. By focusing on individual strengths and goals, we empower participants to achieve their fullest potential.
Specialist SIL Services
Supported Independent Living (SIL) provides adults the opportunity to live independently in a structured, supportive home. With a person-centred approach, participants regain autonomy, build life skills, and develop confidence. Support includes daily tasks, personal care, medication management, and meal prep. Our safe, nurturing homes foster stability while encouraging social engagement and independence, helping individuals thrive and achieve their personal goals.
Meet Our Team
Chris
SIL Manager
Phone 0413 576 792
Matt
Personal Trainer
Sandra
Support Worker
Melina
Support Worker
Charlie
Community Lifestyle & Connection
Meet Our Founder
Melissa Webster established GC Professional Support Services to fill gaps she identified in the disability sector. Her personal experience of living with a disability has given her profound insight into the challenges faced by individuals with disabilities, driving her to create a service that champions inclusion and independence.Melissa’s journey has instilled in her a deep sense of resilience and a passion for advocating for those who need support.
As a mother and grandmother, she has honed values of patience, empathy, and problem-solving, which shape her vision for delivering exceptional care. Melissa’s unwavering dedication ensures that GC Professional Support Services is a trusted provider for participants striving to achieve their personal goals and enhance their quality of life.
Don't hesitate to contact us for more information.
- Service Area - Gold Coast Australia
- Email - info@gcprofessionalsupportservices.com.au
- Call Us - 0409 686 858
Let's Talk
We’d love to hear more about your needs so that we can best support your goals.
Fees and Charges
Our pricing adheres to the NDIS Price Guide, ensuring transparency, affordability, and consistency. We prioritise staff training, continuous development, and operational excellence to deliver high-quality services that exceed industry standards. By aligning with the NDIS Price Guide, we ensure participants receive exceptional value and care tailored to their needs.
Acknowledgement
We acknowledge the traditional owners of the lands on which we live and work. we pay our respects to elders past, present and emerging. we are committed to honouring indigenous peoples’ unique cultural and spiritual relationships to the land, waters and seas and their rich contribution to society. We support LGBTQI community and their equality.
Important Links
Get In Touch
- Gold Coast Australia
- info@gcprofessionalsupportservices.com.au
- 0409 686 858