Transforming Lives, Building Independence
GC Professional Support Services empowers adults with traumatic and acquired brain injuries (TBI/ABI) to regain independence and improve their quality of life. Through person-centred care, we help participants build confidence, achieve personal goals, and thrive in an inclusive and supportive environment.



Who we are
Empowering Individuals Through Tailored Care
GC Professional Support Services is dedicated to delivering holistic, person-centred care that supports adults living with traumatic and acquired brain injuries (TBI/ABI). Our mission is to enhance the quality of life for the people we support, focusing on their unique needs and goals.
Our approach adapts to the evolving needs of participants, helping them build daily living skills, problem-solving abilities, and social connections. By fostering independence and inclusion, we create pathways for participants to take control of their lives and achieve their aspirations.
- Fostering independence and confidence in daily life.
- Delivering tailored care that evolves with participants’ needs.
- Promoting meaningful social connections and community participation.
- Supporting participants to achieve personal goals and improve quality of life.
- Providing compassionate, professional care that values dignity and inclusion.

Testimonials
What they say about us
Gabby Button2025-01-13Trustindex verifies that the original source of the review is Google. I’ve worked with many care providers, and GC Professional Support Services genuinely stands out. From the moment you connect with them, you can feel the heart behind everything they do. This company was founded on the belief that care should be given as if it were for their own family or friends and they absolutely deliver on that. What truly sets them apart is how much they genuinely care. From their professionalism and integrity to their warmth, care, and attention to detail, they consistently go above and beyond to ensure every person they support feels valued, respected, and truly looked after. Their communication also deserves a special mention. You won’t find a provider more committed to ensuring everyone is informed, supported, and heard. Whether it’s participants or nominees, they go out of their way to make sure communication is clear, respectful, and tailored to what works best for everyone involved. If you’re looking for a provider you can trust to care for your loved ones, GC Professional Support Services is an exceptional choice. They’re the kind of people who care as much as you do. Jessica Bartlett2025-01-08Trustindex verifies that the original source of the review is Google. The team at GC Professional Support Services have gone above and beyond for our family. The level of care and support has truly exceeded the past experiences our family member has had. GCPSS take the time to truly understand the needs of the participant and carefully build relationships through trust and effective communication. The team work with their participants and their families to ensure they are receiving the utmost care and support that is individually tailored to their needs. GC Professional Support Services have instilled in us an unwavering sense of reliability in the care of our loved one. We can not recommend them enough. Tim Fisk2025-01-06Trustindex verifies that the original source of the review is Google. Melissa and Team have been supporting my son and our family for 4 years now with a range of services tailored to his evolving needs. Wayne Schrader2025-01-06Trustindex verifies that the original source of the review is Google. We as a family have been with Melissa for over a year now.. We are very very happy with the service we get.. nothing is ever a problem. 😊 Brenda Filomeno2025-01-06Trustindex verifies that the original source of the review is Google. Very professional organisation, staff very conscientious and always have what’s best for the participant in the forefront. F there are any issues/concerns they are addressed in a timely manner, not put in the to hard basket & forgotten about. I would highly recommend as a service provider Michael Birnie2025-01-06Trustindex verifies that the original source of the review is Google. Gf professional support is a pleasure dealing with. The professional and caring services they provide are above and beyond 1st class.


Programs
Programs With a Difference
Empowering Health & Well-being Through Personalised Support GC Professional Support Services creates unique programs that enhance independence, inclusion, and overall well-being. With a focus on person-centred care and continuity of support, these programs empower participants to achieve their goals in a supportive and engaging environment.

Holistic Health & Fitness Support
Holistic Health & Fitness Support

Quarterly Community Fishing Trips
Quarterly Community Fishing Trips
Services
Our NDIS Services
In-Home Care
In-Home Care
Community Access
Community Access
Personal Care
Personal Care
Transport
Transport
Meal Preparation
Meal Preparation
Group Programs
Group Programs
Short-Term Accommodation (STA)/Respite
Short-Term Accommodation (STA)/Respite
Brain Injury Cognition
Brain Injury Cognition
Services
Our NDIS Services


In-Home Care
Our in-home care services empower participants to manage daily tasks with independence, comfort, and dignity.


Community Access
We help participants connect with their community, fostering independence and reducing isolation.


Personal Care
Dignified and supportive personal care tailored to individual needs, promoting comfort and confidence.


Transport
Safe and reliable transport services that enable access to appointments, social activities, and community events.


Meal Preparation
Nutritious, personalised meal preparation that supports participants’ health and well-being.


Group Programs
Interactive group programs that build social skills, encourage collaboration, and enhance community engagement.


STA /Respite
Providing a supportive and inclusive space for temporary stays, promoting independence and offering respite for caregivers.


Brain Injury Cognition
Specialised supports designed to enhance cognitive function and empower individuals with TBI/ABI to lead fulfilling lives.


Specialist SIL Services
Specialist Supported Independent Living (SIL) supports adults with ABI/TBI, fostering independence, confidence, and quality of life in a safe, supportive home.
Our Staff
Meet Our Staff
GC Professional Support Services our staff are the cornerstone of our success. Each team member is selected for their expertise, compassion, and commitment to delivering person-centred care. Our staff are dedicated to helping participants achieve their goals, improve their quality of life, and feel valued and included. Through empathy, problem-solving skills, and professional excellence, they bring our mission to life every day.



Our Founder
Meet Our Founder
Melissa Webster established GC Professional Support Services to fill gaps she identified in the disability sector. Her personal experience of living with a disability has given her profound insight into the challenges faced by individuals with disabilities, driving her to create a service that champions inclusion and independence.
Melissa’s journey has instilled in her a deep sense of resilience and a passion for advocating for those who need support. As a mother and grandmother, she has honed values of patience, empathy, and problem-solving, which shape her vision for delivering exceptional care. Melissa’s unwavering dedication ensures that GC Professional Support Services is a trusted provider for participants striving to achieve their personal goals and enhance their quality of life.